COVID-19 Pandemic

In January 2020, a novel (new) coronavirus (COVID-19) was identified as the cause of an outbreak of pneumonia originating in Wuhan, China. The situation is rapidly evolving and Public Health Ontario, along with the Ministry of Health, is closely monitoring the outbreak, conducting surveillance and appropriate laboratory testing, and providing public health and infection control guidance.

Government Resources 

  1. Not sure where to start? Find COVID-19 support and other programs and services easily by plugging in your specific business information.
  2. The Regional Relief and Recovery Fund (RRRF) provides financial contributions (interest-free loans) to help support fixed operating costs of SMEs, where business revenues have been affected by the COVID-19 pandemic.
  3. Ontario Providing Employers with Workplace Safety Guidelines
  4. Canada Employment Wage Subsidy (CEWS) has a new calculator is a tool to help you estimate the amount of your wage subsidy.
  5. Ontario-Canada Emergency Commercial Rent Assistance (OCECRA) – details coming soon. Click here for a Q & A provided by MPP Piccini’s office.
  6. Agri-Food Open for E-Business initiative will help food producers, farmers markets, retailers, garden centres, greenhouses, nurseries, and agricultural associations develop online business, providing consumers with greater access to a wide variety of food and agriculture products
  7. is an online resource created by MPP David Piccini’s office to assist individuals and businesses find accurate information to government programs
  8. Additional Details on the Canada Emergency Wage Subsidy
  9. Canada Summer Jobs Program
  10. Canada Emergency Response Benefit Application for Employees
  11. Canada Emergency Response Benefit (CERB) Application instructions for self-employed individuals.
  12. Canada Emergency Student Benefit (CESB)
  13. Ontario’s Action Plan Responding to COVID-19
  14. Canada’s COVID-19 Economic Response Plan
  15. New Horizons for Seniors Program include project support during COVID-19
  16. Support for Families
  17. Canadian Business Resilience Network
  18. Guidance on Essential Services and Functions in Canada During the COVID-19 Pandemic
  19. BDC Small Business Loan Application
  20. Business Credit Availability Program (BCAP)
  21. Canada Revenue Agency’s FAQ’s

ServiceOntario Office Changes

At our ServiceOntario office, we have implemented some new practices to ensure our customers and staff remain healthy.

  • The Campbellford ServiceOntario office will be operating on modified hours until further notice: Monday to Friday, 10 am to 4 pm, (closed from 12 pm to 1 pm); Saturdays 9 am to 12 pm.
  • All customers to enter through Chamber of Commerce entrance. We will be asking screening questions to determine if you can enter. If you answer “Yes” to any questions you will not be able to enter and to contact your family health care provider or call Telehealth and speak to a registered nurse at 1-866-797-0000.
  • ServiceOntario announced Thursday, March 19, 2020 they have extended validation to expired and expiring driver’s licenses, health cards, Ontario Photo Cards, licence plate stickers and many more products. You do not need to renew at this time. Please visit for the full list of products with extended validation. Please note that you will still be able to access emergency health care with an expired health card.
  • Requiring customers to use hand sanitizer upon entry to the office
  • Disinfecting common surfaces on a regular basis
  • Suspended numbering system to avoid transfer between customers
  • Limiting the number of people in each office and creating extra space between waiting chairs to practice social distancing
  • Employees have completed the self-assessment tool
  • Advising customers that have symptoms to not visit the office